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Privacy Policy

Privacy policy on the processing of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). Effective as of 30/05/2023

INTRODUCTION

This information takes into account the provisions of the GDPR and the Privacy Code (Legislative Decree 30 June 2003 n. 196). The document has also been drafted in accordance with the Guidelines of the Privacy Guarantor (especially the Guidelines for combating spam issued by the Privacy Guarantor on July 4, 2013).

Data Controller: Treviso.bike snc di Lenzini Andrea e Dal Poz Giovanni

Site to which this privacy policy refers:www.treviso.bike (Sito).

The Data Controller has not appointed a DPO. Therefore, you may send any inquiries directly to the Data Controller.

GENERAL INFORMATION

This document describes how the Data Controller processes your personal data.

The following describes the main processing of your personal data. In particular, we explain the legal basis of the processing, whether the provision of personal data is compulsory and the consequences of not providing personal data. To better describe your rights, if necessary, we have specified if and when a certain processing of personal data is not carried out.On the Site you have the possibility to enter personal data of third parties. In this case you guarantee to have obtained the consent of these subjects to the insertion of these personal data. Therefore, you agree to indemnify and hold harmless the Data Controller from any liability.

Site registration

The information and data requested in case of registration will be used to allow you both to access the private area of the Site and to use the online services offered by the Data Controller to registered users. The legal basis of the processing is the need for the Data Controller to execute pre-contractual measures taken at the request of the data subject. The conferment of data is optional. However, your refusal to provide the data will make it impossible to register on the Site.You can also register on the Site using external services. In this case, your registration data will be shared with the companies of these external services for the sole purpose of enabling registration on the Site. The legal basis for this processing is the legitimate interest of the Data Controller in enabling registration on the Site via external services. The provision of personal data for this purpose is purely optional. However, failure to consent to the processing of data will make it impossible to register through external services.

Purchases on the Site

Your personal data will be processed to allow you to make purchases on the Site. in the case of making an online purchase order, to allow the conclusion of the purchase contract and the proper execution of transactions related to the same (and, if necessary under the legislation, to fulfill tax obligations). The legal basis for the processing is the obligation of the Data Controller to execute the contract with the data subject or to comply with legal obligations. Apart from the above (and therefore your consent), the Data Controller may process your data for the purpose of so-called “soft-spam”, governed by art. 130 of the Privacy Code. This means that limited to the email you provided in the context of a purchase through the Site, the Data Controller will process the email to allow direct offers from similar products/services, unless you object to such processing in the manner provided by this policy. The legal basis for processing is the legitimate interest of the Data Controller to send this type of communication. This legitimate interest can be considered equivalent to the interest of the data subject in receiving “soft-spam” communications.The Data Controller does not process the user’s data to send “reminder” emails to purchase products and/or services from the Data Controller.

Answering your requests

Your data will be processed to respond to your requests for information. The conferment is optional, but your refusal will make it impossible for the Data Controller to answer your questions. The legal basis for the processing is the legitimate interest of the Data Controller in fulfilling your requests. This legitimate interest is equivalent to the user’s interest in receiving a response to communications sent to the Data Controller.

Marketing

Subject to your consent, the Data Controller may process the personal data provided by you in order to send you advertising material and/or newsletters relating to its own products or those of third parties. The legal basis of this treatment is your consent. The provision of personal data for this purpose is purely optional. Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products/services of the Data Controller and/or third parties, as well as making it impossible for the Data Controller to carry out market surveys, also aimed at assessing the degree of user satisfaction, and to send you newsletters.

Profiling

Subject to your consent, the Data Controller may process your personal data for profiling purposes, i.e. for the analysis of your consumption choices by revealing the type and frequency of purchases made by you, in order to send you advertising material and/or newsletters relating to its own products or third parties, of your specific interest. The legal basis of this treatment is your consent. The provision of data for this purpose is purely optional. Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the Data Controller to elaborate your commercial profile, through the detection of your choices and buying habits and to send you advertising material about products of the Data Controller and/or third parties, of your specific interest. These communications will be sent to your e-mail.

Data transfer

The Data Controller does not transfer your personal data to third parties.

Geolocalization

The Site does not implement tools to geolocate the user’s IP address.

Curriculum Vitae

It is not possible to send CVs via the Website. Your data will therefore not be processed for these purposes.

Booking Service

The information and data requested when booking an appointment and/or service will be used to enable you to make the booking with the Data Controller as explained on the Site. The legal basis of the processing is the Data Controller’s need to execute pre-contractual measures taken at the request of the data subject. The provision of data is optional. However, your refusal to provide the data will make it impossible to book an appointment and/or service on the Site.

Communication of personal data

As part of its ordinary business, the Data Controller may communicate your personal data to certain categories of subjects. In article 2 you can find the list of subjects to which the Data Controller communicates your personal data. In order to facilitate the protection of your rights, Article 2 may specify in certain cases when your data is not communicated to third parties.

The “communication” of personal data to third parties is different from the “transfer” (governed by the preceding point). In fact, in the communication the third party to whom the data is transmitted can use it only for the specific purposes described in the relationship with the Data Controller. In the transfer, instead, the third party becomes the autonomous Data Controller. Moreover, to transfer your personal data to third parties is always required your consent.

Without prejudice to the foregoing, it is understood that the Data Controller may still use your personal data in order to correctly fulfill the obligations provided for by the laws in force.

PRIVACY POLICY

Art. 1 Method of processing

1.1 The processing of your personal data will be mainly carried out with the help of electronic or automated means, according to the methods and with the tools suitable to ensure their security and confidentiality in accordance with the GDPR.If the automatic chatbot service is operational, your personal data will also be processed to allow the activation of this service, through which the user can contact and be contacted by the Data Controller, subject to consent. The legal basis is the legitimate interest of the Data Controller to respond to the user’s requests through the chatbot service. This legitimate interest may be deemed equivalent to the interest of the data subject in using the automated chatbot service.

1.2 The information acquired and the methods of treatment will be relevant and not excessive in relation to the type of services rendered. Your data will also be managed and protected in secure computer environments appropriate to the circumstances.

1.3 Through the Site are not processed “special data”. Particular data are those that can reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political or trade union, health and sex life.

1.4 No judicial data is processed through the Site.

Art. 2 Communication of personal data

The Data Controller may communicate your personal data to certain categories of subjects. The subjects to whom the Data Controller reserves the right to communicate your data are indicated below:

  • The Data Controller may communicate your personal data to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative measures.
  • Your personal data may also be disclosed to all those public and / or private individuals and / or legal entities (legal, administrative and tax, judicial offices, Chambers of Commerce, Chambers and Offices of Labor, etc..), if the communication is necessary or functional to the proper fulfillment of obligations under the law.
  • The Data Controller uses employees and/or collaborators in any capacity. For the proper functioning of the Site, the Data Controller may communicate your personal data to these employees and/or collaborators.
  • The Data Controller does not use companies, consultants or professionals in charge of the installation, maintenance, updating and, in general, the management of the Data Controller’s hardware and software. Therefore, your data will not be communicated to these categories of subjects.
  • In order to send its communications, the Data Controller uses external companies in charge of sending this type of communication (CRM platforms). Your personal data (in particular your email) may therefore be communicated to these companies.
  • The Data Controller does not use external companies to provide customer care services. Therefore, your personal data will not be processed for this purpose.
  • Buyers’ personal data are not communicated to couriers or forwarding agents.

The Data Controller reserves the right to modify the above list in accordance with its ordinary operations. Therefore, you are invited to regularly access this information to check to which subjects the Data Controller communicates your personal data.

Art. 3 Personal data retention

3.1 This article describes how long the Data Controller reserves the right to retain your personal data.

  • User data will be kept only for the time necessary to ensure the proper provision of the services offered through the Site.
  • For marketing purposes, personal data will be kept until consent is revoked. For inactive users, personal data will be deleted after one year from the sending of the last email eventually viewed.
  • For customer care purposes, data will be deleted once the service is completed.

3.2 Without prejudice to the provisions of Article 3.1, the Data Controller may retain your personal data for the time required by specific regulations, as amended from time to time.

Art. 4 Transfer of personal data

4.1 The Data Controller is based within the European Union. Therefore, the processing of your data is safe from a regulatory point of view as it is governed by the GDPR. If the transfer of your personal data takes place in a non-EU country and for which the European Commission has issued an adequacy opinion, the transfer is in any case considered safe from a regulatory point of view. This Article 4.1 indicates from time to time the countries to which your personal data may possibly be transferred and where the European Commission has issued an adequacy opinion.

  • You are therefore invited to access this article regularly to check whether the transfer of your personal data takes place in a country with these characteristics.

4.2 Without prejudice to what is stated in article 4.1, your data may also be transferred to countries outside the EU for which the European Commission has not issued an adequacy opinion. You are therefore invited to regularly review this article 4.2 to find out to which of these countries your data may be transferred.

4.3 In this article, the Data Controller indicates the countries in which it may specifically direct its activities. This circumstance may imply the application of the legislation of the country of reference, together with that of the GDPR. 

  • At the request of the user, the Data Controller will apply to the processing of personal data any more favourable legislation provided for by the user’s national legislation.

Art. 5. Your rights under the GDPR

Pursuant to art. 13 of the Privacy Regulations, the Data Controller informs you that you have the right:

  • to request from the Data Controller access to your personal data and the rectification or erasure of the same or the restriction of the processing thereof or to object to the processing thereof, in addition to the right to data portability
  • revoke consent at any time without affecting the lawfulness of the processing based on the consent given before revocation
  • to lodge a complaint with a supervisory authority (e.g. the Italian Data Protection Authority).

The rights referred to above may be exercised by making a request without formalities to the contacts indicated in the Introduction. 

Art. 6. Amendments

The Data Controller reserves the right to make changes to this policy at any time, giving appropriate publicity to users of the Site and ensuring in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this policy. In case of substantial changes to this privacy policy, the Data Controller may give notice of such changes also by email.

Cookie Policy.

INTRODUCTION

This cookie policy is made for the site (Site). The document is drafted taking into account the provisions of European Regulation 679/2016 on the protection of personal data (GDPR), the Privacy Code (Legislative Decree No. 196 of June 30, 2003) and the Guidelines of the Privacy Guarantor (especially the Guidelines on the use of cookies issued on July 10, 2021).

Data Controller:

GENERAL INFORMATION

What are cookies

A cookie is a text file that a website visited by the user sends to his terminal (computer, mobile device such as smartphones or tablets), where it is stored and then transmitted to that site on a subsequent visit to the same site.

Cookies are distinguished

  • on the basis of the subject who installs them, depending on whether it is the same manager of the site visited (so-called “first party cookies”) or a different subject (so-called “third party cookies”);
  • according to the purpose of each cookie: some cookies allow better navigation, storing some of the user’s choices, such as language (so-called “technical cookies”), other cookies allow monitoring the user’s navigation also in order to send advertising and/or offer services in line with his/her preferences (so-called “profiling cookies”).

Only profiling cookies require the prior consent of the user to their use.

The Data Controller is only responsible for first party cookies installed on the Site.

In the section “First party technical cookies” you can view the types of first party technical cookies set by the Site.

The management of profiling cookies is described in the section “Third party profiling cookies“, where present. If this section is not present it means that the Site does not set profiling cookies. If the Site sets profiling cookies you can express and modify your consent to the set of these cookies using the options indicated in the so-called “cookie banner” (the banner that appears when you first access the Site).

In any case, you can also enable/disable cookies through the options of your browser:

Internet Explorer

Click on Tools menu, then Internet Options.

Click on Privacy, then Advanced.

In the Cookies window, select your preferences.

Google Chrome

Click on Chrome’s menu.

Select Settings, then click on Advanced.

In the Privacy and Security section, click on the Content Settings button.

Select your preferred options in the Cookies section.

Firefox

Click on Tools, then click on the Options menu.

Click on Privacy and Security settings.

Select Use custom settings for history.

Select your preferred options in the Accept cookies and data from websites section.

Safari

Click on Safari, then Preferences.

Click on the Privacy and Security section.

Go to Block Cookies and select your preferred options.

Third party statistical cookies

The Site uses statistical cookies to monitor visits to the Site.

Nome Provider Descrizione Durata Privacy Policy Modulo del consenso
Google Analytics 4 Google LLC. It enable the provision of statistical profiling services offered by Google. 1 year https://support.google.com/analytics/answer/12017362?hl=en Consent form not available. Use browser options.
Google Adwords Google, LLC. Google installs cookies to collect information about the total number of users who clicked on an advertisement on Google.   https://policies.google.com/privacy?hl=it Consent form not available. You can use your browser settings to exercise your options on this cookie.

First party profiling cookies

Cookies set by the Site for advertising or statistical profiling purposes, as described in the cookie policy.

Rights of the user

Pursuant to Article 13 of the GDPR, the Data Controller informs you that you have the right to:

  • request from the Data Controller access to your personal data and the rectification or erasure of the same or the limitation of the processing concerning you or to object to their processing, in addition to the right to data portability
  • to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
  • to lodge a complaint with a supervisory authority (e.g. the Italian Data Protection Authority).

The rights referred to above may be exercised with a request made without formalities to the contacts indicated in the Introduction.